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Why Outsourced Mobile App Testing is a Smart Business Move

Pratik Patel
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Pratik Patel
  • Dec 20, 2024
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    5 min read
Why Outsourced Mobile App Testing is a Smart Business Move
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Businesses want to connect with their audiences through mobile applications; therefore, they have become the lifeline. When millions of apps compete for attention, the smallest glitch can frustrate users, dissatisfied with products, and otherwise be abandoned.

Delivering a highly secure, seamless, and high-performance app that users want to use every day requires specialty and sound testing approaches. Outsourcing is a smart decision, given that it delivers seamless, high-quality apps. 

It offers skilled professionals, fast-to-market, cost-to-optimum solutions, and the latest tools, with no quality defeating. Businesses are mainly outsourcing software testing, which majorly targets flawless results using known frameworks.

This blog introduces the concept of outsourcing mobile app testing and explains why it’s a game-changer for businesses aiming to deliver excellent apps quickly and cost-effectively.

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What is Outsourced Mobile App Testing?

Outsourcing mobile app testing means that the organization contracts with a third party to do the extensive testing of the mobile application. These vendors are well equipped to identify problems within different areas, such as functional, effective, perceptual, security, and compatibility problems. Typical services provided by these vendors include:

  1. Functional Testing: Confirms that the app meets all functional specifications within which the software has to perform.
  2. Performance Testing: Determine the application’s ability in terms of its response time and stability both in normal and stressed conditions.
  3. Usability Testing: Evaluate its usability and determine what must be done to enhance the usability of the product/tool.
  4. Security Testing: PIN points out weaknesses to safeguard a user’s information and avoid a breach with security testing.
  5. Compatibility Testing: The test confirms the responsiveness of the application checking across devices, OS, and screen sizes.

When it comes to a business that is established and based in the United States, outsourcing mobile app testing is the best thing due to the following advantages: 

It saves the cost of training and employing its own QA team yet can produce efficient, reliable, and quality work.

Why is Mobile Testing Outsourcing Important?

Why is Mobile Testing Outsourcing Important?

Outsourcing mobile app testing is gradually transforming the activities of those companies that aim to provide their customers with the best applications with minimal investment. It blends knowledge, capacity, and velocity in organizations to make the organizations relevant in the economy of today. Here are several important points:

Cost Savings

Outsourcing also saves a company from recruiting and training an in-house team of quality assurance specialists. Vendors take responsibility for logistics, including the employment of automation testing frameworks and tools that can help companies reduce costs. 

In short, adopting cost-effective mobile app testing allows the organization to release funds for other basic functions. 

Access to Expertise

Outsourced testing delivers specialized knowledge from QA experts and field-specific testing to guarantee that your application meets industry standards. Having tested apps in various settings, it is guaranteed that they are acquainted with global testing services.

Faster Time-to-Market

By using test automation tools and adopting Agile methodologies, outsourcing providers speed up the testing process. This accelerates product development and thus helps businesses stay ahead of their competitors.

Scalability and Flexibility

Outsourced vendors have the advantage of mobilizing resources specifically based on the project demand. This scalability helps companies increase or decrease testing efforts without replicating overheads.

Focus on Core Competencies

Since testing can be outsourced to external vendors, internal groups can focus on their strategic business processes, including product creation, promotion, and consumer relations. This division of work makes the work efficient and effective while also ensuring that essential responsibilities get the attention they need.

Improve Business Reputation

High and effective applications delivered by strong user experience testing services improve brand reliability. Tried and tested apps go a long way in enhancing users’ confidence, hence a better market position.

Code Confidentiality

It’s important to understand that professional automated testing vendors follow strict data security in outsourcing policies. They protect your innovations and guarantee that you run your business according to global regulations.

Challenges and How to Solve Them

Mobile app testing can be outsourced, which increases both efficiency and cost savings but also brings problems. It should also be noted that all these issues can be overcome, and this will guarantee the efficiency of collaboration and the quality of the work done.

Challenges and How to Solve them

1. Communication Barriers

One disadvantage of outsourcing is that it poses challenges of working across different time zones in different cultures; this causes many misunderstandings and also projects may drag. To address these challenges:

  • Choose Vendors with Overlapping Hours: It helps to work with vendors that have similar working schedules so that they do not waste much time on your premises.
  • Utilize Communication Tools: Use other platforms like Slack, Zoom, and Microsoft Teams for constant updates and sharing of ideas.
  • Establish Clear Expectations: It is important to outline what each participant must do and how you will relay information to one another before the work begins.

2. Data Security Concerns

Relevant information disclosed to external suppliers is very vulnerable to the risk of leaks and unauthorized access. Mitigate these concerns by:

  • Selecting Reputable Vendors: Engage with solution providers who show commitment to secure data protection and competitiveness, such as IS0 27001.
  • Signing Confidentiality Agreements: High levels of NDAs should be established to avoid disclosure of the company’s intellectual assets.
  • Implementing Secure Data Transfer Protocols: Use encryption and channels of communication for the data transfer.

3. Quality Assurance

Unfortunately, not all the vendors constantly provide quality services, which can greatly affect your application. To ensure you partner with providers specializing in quality assurance services:

  • Research Vendors Thoroughly: Research in service reviews and case and reference studies helps determine vendor reliability.
  • Conduct Pilot Projects: Select a small-scale project to begin with to gain an understanding of the vendor’s abilities before handing over the major projects.
  • Establish Metrics: This allows one to establish other types of KPIs, including the defect detection rate as well as the turnover time of the vendors.

Best Practices for Outsourcing Mobile App Testing

Mobile app testing can also be outsourced to increase efficiency and quality but it all depends on the right approach. The usual standard practices are employed hereby to ensure proper working relationships and the best results are achieved.

Best practices for outsourcing mobile app testing

Pick the Right Partner

Select a vendor who has had past success working in the line of mobile app testing. The efficiency of such persons can be judged by the certificate, the number of years in this field, and the recommendations of prior clients.

Set Clear Expectations

With a detailed contract, define what’s in the scope of work, objectives, results, and deadline. It provides the two parties with clarity; there is no room for conflict.

Stay in Touch

A weekly update, a progress report (via email, of course!), and regular meetings with your vendor all keep you up to speed. It results in the fact that anything of the issues will be sorted out on time and also leads to collaboration.

Agree on Security

Make sure that the vendor’s security practices are consistent with your needs. But write clauses in the contract that include data protection, compliance, and breach management.

Work Together

Approach the vendor as part of your organization. Engage them in meetings where they are able to contribute their ideas and thoughts to ensure that both of you work together.

Use Agile Practices

Integrate agile practices for the testing process, which break the task into various micro-stages. This makes the work flexible and can be corrected at any point, hence producing a better-quality end product.

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Difference Between Outsourcing and In-House Mobile App Testing: What’s Your Choice?

Currently, in-house QA is equally beneficial as it provides more control and direct supervision, but the cost, time, and resources required are higher. Developing an internal team is associated with the high costs of attracting professionals with relevant experience and acquiring the necessary equipment and infrastructure.

However, outsourcing allows one to gain cost-efficient access to these valuable assets, flexibility, and scalability. It is the sort of solution that many organizations might be seeking for those who want to make significant savings. 

They both have their advantages and disadvantages, and the differences come down to the project requirements, its scope, and the organization’s financial capabilities and strategic objectives, which indicates outsourcing is better than in-house QA.

Conclusion

Mobile app testing outsourcing is a known efficient strategy to improve the quality of applications and release resources for other business activities. This way, companies can avoid negative experiences during outsourcing and avoid critical mistakes that will help them stay competitive in the market.

Alphabin provides you with professional mobile app testing services to ensure that your needs are well met. Helping to facilitate quality in both security and reliability, we ensure the end product surpasses these benchmarks and greatly enhances your reputation.

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Frequently Asked Questions

What is the cost difference between in-house and outsourced mobile app testing?
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Outsourced testing is generally more cost-effective, eliminating expenses related to hiring, training, and maintaining an in-house team. Costs vary based on project scope and vendor location.

When should you outsource software testing?
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You should outsource software testing when you do not have the qualified resources, when the project has limited time, when testing needs are growing and require more resources or when you want to get independent, high-quality testing to focus on what you do best.

Can outsourcing work for both small startups and large enterprises?
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Yes, outsourcing is scalable and can be tailored to meet the needs of businesses of all sizes, from startups with limited budgets to large enterprises with complex requirements.

How do you determine the right partner for outsourcing mobile app testing?
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To determine the right partner for outsourcing mobile app testing, evaluate their expertise in mobile platforms, testing tools, and frameworks. Check their portfolio, client reviews, and industry certifications. Ensure they offer scalability, meet your budget, and align with your project timelines. Communication, data security, and post-testing support are also critical factors.

About the author

Pratik Patel

Pratik Patel

Pratik Patel is the founder and CEO of Alphabin, an AI-powered Software Testing company.

He has over 10 years of experience in building automation testing teams and leading complex projects, and has worked with startups and Fortune 500 companies to improve QA processes.

At Alphabin, Pratik leads a team that uses AI to revolutionize testing in various industries, including Healthcare, PropTech, E-commerce, Fintech, and Blockchain.

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