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Today's organizations are adopting cloud-based services at a rapid pace, with Software as a Service (SaaS) applications setting the standard. Although these web apps are adaptable and may expand along with your company, they also present new security risks. It’s important to remember that keeping these applications safe is a team effort between the service provider and the user.

This article explores five crucial indicators created especially to assess how well your SaaS testing plan is performing. You can make sure that users all over the world receive a dependable and smooth experience from your SaaS app testing services by concentrating on these KPIs.

While SaaS offers numerous benefits, making sure that your users experience a seamless experience requires some strict testing measures. Unlike traditional software, SaaS products operate in a dynamic cloud environment, susceptible to unforeseen user behavior and external factors. Thorough and strict testing will help you identify and address potential issues before they impact your users.